In the Account pages in the left-side panel of the Settings tab, you can modify your:
- Account name
- Access privileges for partners
- and Users
Account access controls whether or not your partner accounts (if you have worked with a Prism Partner to install the Prism service) can access your cameras. You may find it helpful to enable partner access if you have trouble with your installs.
Services displays how many cameras, users, Extended Storage credits, and Advanced Analytics credits you have licenses for, and how many are currently in use. Users are unlimited by default. You can add more services by contacting your Account Manager or by filing a ticket at www.prism.com/file-a- support-ticket.
Adding and Editing Users
Add new users and modify existing ones in the Users page in the left-hand panel of the Settings page. Click “Add an Admin User” under the Admin Users section or “Add a User” under the Standard Users section to create new users of those respective types.
Edit an existing user by clicking into its profile via their listed email address.
Changing User Permissions
- If you have multiple users on your account, you can select which are admin users and which have regular user permissions in the Users page on the left-hand panel in the Settings page.
To ensure your stores’ customers are privacy protected, make sure that all of your regular users have “Privacy Protection” enabled in their user profile.
- Regular users do not have access to Admin and Account settings, and cannot add or modify cameras.
- Change which Sites and Lenses regular users have access to by editing their permissions in their user profile.
Change Your Password
If you are an Admin or Regular user, you can change your password in “Change Password” page of the left-hand panel in the Settings tab.