The Settings tab is where you can access, monitor, and modify all of your cameras, connection health, and user and account information. Some sections of the Settings tab are only accessible to users with Administrator permissions. Make sure you have correct privileges when attempting to modify your cameras and sites settings.
The Cameras page in the Settings tab is where you will see all of your account’s cameras displayed. By default, only your Enabled cameras (those currently online and running Prism) are displayed, and they are organized by associated Install set. One Site can have multiple Installs. You can use the top navigation bar to select what cameras are displayed and how they’re organized.
Verify Your Cameras are Working
Select the camera you want to check in the Cameras page. Verify a recent image appears in the primary viewing window. Use the arrows on the sides of the windows to move back and forth through time.
Connect a Camera or VMS
In the upper right-hand corner of the top navigation, you’ll see a “+Connect Camera/VMS” link. Click this to view a dropdown and select either “Connect Camera,” “Connect VMS,” or “Connection Request History.”
Clicking “Connect Camera” or “Connect VMS” will launch a lightbox where you can scan for new cameras or VMSes on your network, or select and input the IP address for a specific device to connect to Prism. This is also where you will select the Install to associate your camera with.
- If necessary, click “Advanced Options” to enter the specific port, protocol, or path you wish to use.
Click an individual existing camera to either enable it if it is currently disabled, or to view and edit its details if it is currently enabled. In the individual camera screen, you can:
- Add and delete labels you wish to associate the camera with
- Check or uncheck lenses to use with your camera in the Cameras tab
- Enabled Advanced Analytics and draw Tripwires or Areas
- Add additional storage for the camera
- View the camera’s IP address and device credentials
- Edit the camera calibration.
You can remove or add cameras to a specific Install group in the Install page, accessible from the left- side panel in the Settings tab.
Labeling a Camera
In the individual camera screen, click on “Labels” to add a label for the camera. Labels are used to sort and filter cameras for easier access. We recommend using labels to group cameras by a store, geography or area of the store, i.e. point-of-sale.
You can also create and edit labels on the main Labels page, accessible from the left-side panel in the Settings tab.
Lenses are analytic overlays applied to your cameras to improve the value of your in-store visual access. You can apply the following lenses:
- Enhanced Lens
- Activity Lens
- Privacy Lens
- Detail Lens
You can read more about these lenses in the App: Cameras section.
Setting up Counting: Count Types
With Prism, you can configure multiple ways to understand in-store traffic:
- Footfall Counting: Provides a highly accurate count of people crossing a line (“tripwire”) in a given camera’s field of view. This counting can be configured to track both people entering the store and people visiting specific areas of the store.
- Occupancy Counting: Displays how many people are in a configured zone at a given time, and the zone’s busiest hour of the selected day.
- Dwell Counting: Displays how long people spend in any zone. Dwell shows the average number of seconds people stay in an area, and highlights when the busiest times are.
- Pathmaps and Traffic Heatmaps: Pathmaps highlight customer movement patterns. In any area, they can display what percentage of customers go left, right, or straight. Traffic heatmaps identify and highlight varying areas of traffic, allowing you to understand the least and most popular areas of customer activity.
Setting up Counting: Tripwires
Tripwires are used for people counting. They track directional flow of the individual paths that cross them, and can be used for entry counting.
- You can draw up to three tripwires on a given camera view by clicking “Draw Tripwires” in the Advanced Analytics section of an individual camera view.
Tripwires used in the creation of Areas are a set of closed-shape tripwires with directional flow tracking used to measure the paths of customers in a particular space. They are usually constructed around certain departments, aisles, or displays in order to measure the amount of time customers spend in that space, how many customers visit it, or how many customers are in that space at one time on average.
- Areas can be associated with Data Labels in order to generate reports that measure one area’s metric across multiple Sites with the same Data Label.
- You can draw areas on a given camera view by clicking “Draw Areas” in the Advanced Analytics section of an individual camera view.
You can also modify and add Data Label and Data Label-Site associations in the main Data Labels page, accessible from the left-hand panel in the Settings tab.
Creating Recurring Images
If you wish to receive a snapshot of a particular site or lens at a configured time every day, hour, or week, you can set this up in the “Images” page in the left-hand panel in the Settings tab. Upon saving this recurring post, you will receive email alerts at the times you’ve specified with an up-to-the-minute snapshot of your site.
Video Settings: Video Cache
For users who wish to make this change, an SD card with a minimum of 32GB is required for embedded cameras, and at least 64GB of space is recommended for server-based solutions.