Axis cameras have DHCP enabled by default. However, in order to assign a static IP address, perform the following steps:
- Open the "Setup" camera webpage
- Go to "Basic Setup" ==> "TCP/IP"
- Select the "Use the following IP address" option to set new IP settings
- Click the "Save" button
In addition, Prism may not be able to connect to the server after assigning the static IP address.
In this case, the Primary DNS server must be configured manually. Go to "Basic Setup" ==> "TCP/IP" ==> advanced TCP/IP settings:
Set the current DNS (e.g. Google DNS server is 126.96.36.199) and NTP servers (e.g pool.ntp.org):
Prism Connect is now ready for authentication!